Accessories Returns:
What items are returnable?
- Items purchased in the last 3 days
- All merchandise returns must be unworn, and still have the original tags attached. We unable to accept merchandise where tag has been cut or removed.
- Defective items must be reported within 2 days of receipt. If not reported, we will not issue credit.
Can I exchange my item?
- Yes, we will be happy to accept exchange on same style, different size while stock lasts.
What items are non-refundable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.
How soon will I get my refund?
Once your item is received and inspected by the store, you’ll get your refund.
How do I return my purchase?
- Merchandise purchased online can be returned via mail only.
- Please note that original shipping fees are non-refundable and return shipping costs are the customer’s responsibility. Customer responsible to ship merchandise back within 4 days and no later for full refund. Other wise the return won’t be accepted.
- For return request please email to info@diamondbridalgallery.com or follow this link.